Case Study · MaaKrupa CRM

MaaKrupa CRM: every lead-management KPI up 25-30%.

A purpose-built CRM for commodity-trading canvassing operations: lead pipeline, live commodity rates by port, workforce assignment, and automated daily task management that now saves the team days of coordination every month.

Live in production, actively evolving
Laravel · Tailwind · MySQL
Agriculture & commodity trading
25-30%Lead processing efficiency gained
25-30%Faster follow-up and closing
Days savedMonthly, via automated task management
All KPIsAssignment-to-closure, measurably improved

The Brief

Canvassing operations were running on memory and spreadsheets.

A commodity-trading operation needed one system for the entire canvassing workflow: capture leads, assign them to the right trader, track every follow-up against live commodity prices, and know at any moment who owes what action today. Off-the-shelf CRMs don't model port-wise live rates, trader assignment, or expiry-driven follow-up cycles - so we built one that does.

What We Built

One system for the whole trading-floor workflow.

Lead Pipeline & Trader Assignment

Leads with activities, notes, follow-ups, and closures - each assigned to the right trader with full history.

Live Commodity Rates by Port

Port-wise live product pricing feeds the pipeline, so every conversation happens against current numbers.

Automated Daily Tasks

Task templates auto-assign the day's work per employee and log completion - the coordination that used to eat days.

Workforce Management

Attendance, salaries, and documents for the whole team, in the same system as the work itself.

Roles & Permissions

Role-scoped access with an activity log on every record - who did what, always answerable.

Reports & Exports

Excel and PDF exports plus push notifications, so management sees the numbers without asking for them.

LaravelTailwind CSSMySQLViteWeb PushExcel/PDF Export

Outcomes

Measured against the KPIs that matter on a trading floor.

Every stage of lead management - processing, follow-up, closing, and workforce assignment - improved 25-30% against the pre-CRM baseline, and automated task management now saves the team days of manual coordination every month. The product is under active feature development, so these numbers are still moving.

30%Lead processing, up to
30%Follow-up & closing, up to
30%Assignment efficiency, up to

Running your operations on spreadsheets and memory?

Tell us the workflow. We'll show you what a purpose-built system would change.